Over the holidays last year I received way too many cards that were marketing promotions, not the greetings they were intended to be. I may have felt differently about these cards if they were from someone I hear from on a regular basis. But I doubt it. [Read more...]
Don’t Assume Your Team Knows What To Do
It’s the little things that people forget. A local accountant was having a problem with his burglar alarm. Part of the close procedure in his business was that the last person out was responsible for setting the alarm. Yet every day for a week, when he arrived at his office in the morning, the alarm was not set. [Read more...]
Eliminate Distractions When You Are Driving
While driving to a business meeting last week (on the freeway!), I was amazed at all of the people around me who were focused on something other than driving. It’s no wonder there are so many accidents. [Read more...]


















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