Yes, You Should Have A Customer Suggestion Box

A suggestion box is a really good idea for your business. It can help you get valuable feedback from your customers — feedback that they don’t normally think to share with you. Here are some tips for success. [Read more...]

Your Small Business Email Address Is Important

In business, it’s a fact of life that first impressions are important. Many prospects won’t tell you why you didn’t get a sale, but often it has to do with perceptions on the first encounter. [Read more...]

Considering A Business Name Change?

As I’ve said before, what you name your small business is very important to your success. Prospects and customers need to know what you’re about without you having to explain each and every time. [Read more...]