One of my best customers started with a five dollar order. If I was like most people, I’d have ignored her and gone on my merry way. But I’m not. I treat my five dollar customers just like my five thousand dollar customers — they’re all queens and kings in my book. [Read more...]
Every week, without fail, I get a voice mail that never gets a call back. Sales call? No. [Read more...]
There are a ton of us in the world who are “Service Business” owners. Some large, some small, some tiny. And for each of us there are helpful guidelines we can use to be successful. [Read more...]
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