I’m A Bose QC3 Lover Again! A Great Customer Service Story…

Bose QC3 Noise Canceling Headphones

About three years ago I ordered a Bose QC3 headphone. When I received them, they had a bit of a quirk in the left ear — I had to fiddle with the cord to get clear sound. At that time, I should have sent them back for an exchange, but I didn’t. Fast forward a couple of years and they stopped working completely out of that ear. [Read more...]

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It’s a Big Mistake to Be Your Customers’ Bank

You’ve heard me say this before — don’t be a bank to your customers.

If you are doing work and waiting to get paid, that’s the role you are playing.

Watch this quick video from SBTV for some tips. What do you think?

P.S. I had a great time doing the interview for this show! :)

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Easy Keyword Research From Niche Affiliate Marketing System Workshop (NAMS)

Business Strategy

This past January, I attended my first Niche Affiliate Marketing System workshop — NAMS. It was the third of it’s kind and full of lots of interesting tidbits and tactics I could take to improve my results. You can read about my NAMS3 experience here.

NAMS is held twice a year and is just an awesome conference for anyone who is trying to dip their toe in an online business venture. It is non-threatening, helpful and fun. What’s really cool about NAMS [Read more...]

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