As a small business owner it can be difficult to compete with large competitors, especially when it comes to overhead costs. Whether it is office space or shipping fees, the smaller you are the more per unit you generally have to pay. The good news for small businesses is that when it comes to credit card processing there are a few tips that can score you a contract about as good as the big guys get.
Find a Reputable Company
First and foremost, you must find a company that is known for treating their merchants well. Simply signing up with the next sales representative that walks in your place of business will ensure you are not getting the most ethical company. You can accomplish this by doing online research and reading things like the Better Business Bureau.
Demand Interchange Pass-Through
Interchange pass-through is a type of fee structure which the largest companies in the world pay. It is a type of wholesale pricing system that ensures the best rates for each card processed is passed on to the merchant. Very few processors will offer this up front, since the total fees and commissions are reduced, and some may even try and act like it is a bad way to set up an account. If a sales rep tries to move away from interchange pass-through, move on to the next company.
Negotiate Every Fee in the Agreement
The typical merchant account agreement will be littered with additional fees. They can range in title from PCI compliance to statement fee. The unfortunate part is that many sales agents have the authorization to make fees up as an additional way to pad their commission. Since most merchants are unaware of this, they simply sign the contract and pay the additional fees. The best idea is to challenge every fee individually, and attempt to negotiate it down or completely out of the contract.
Get Quotes from Multiple Companies
Every company is different and each sales rep will write up a contract in their own way. It is important to have multiple quotes so it is easier to compare the different features and costs. Many sales agents have tremendous flexibility over the contract terms and fees, and they would rather get a sale with a reduced commission than no sale at all. It is important to gather all the information from each company before agreeing to a single contract.
This guest post is by Eric Stauffer, who is part of a credit card processing watchdog group that reviews companies and products like PayPal Here. They also help small businesses negotiate the best payment processing contracts possible.
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