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	<title>Small Business Expert Denise O&#039;Berry</title>
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		<title>Switching to WordPress? 7 Top Questions Answered</title>
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		<pubDate>Wed, 16 May 2012 23:06:06 +0000</pubDate>
		<dc:creator>Denise O'Berry</dc:creator>
				<category><![CDATA[Small Business Tips]]></category>

		<guid isPermaLink="false">http://www.deniseoberry.com/?p=4495</guid>
		<description><![CDATA[I have some old websites that were created in other online software besides the popular wordpress content managment system. I&#8217;ve been procrastinating about changing them over because I dread the amount of work it might take to get it done. So I tapped into my friend Lynette Chandler (top geek over at Tech Based Training) [...]]]></description>
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		<title>Develop Lasting Customer Relationships By Making It Personal</title>
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		<pubDate>Sun, 13 May 2012 01:23:31 +0000</pubDate>
		<dc:creator>Denise O'Berry</dc:creator>
				<category><![CDATA[Small Business Tips]]></category>
		<category><![CDATA[business coach]]></category>
		<category><![CDATA[client relationship]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[martin povey]]></category>

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		<description><![CDATA[The art of developing winning and long lasting customer relationships is about making it personal. It’s about demonstrating on a constant and consistent basis that you really do care about a customers business, their well being and that you value them a your customers and, of course, appreciate their business.]]></description>
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		<title>3 Thrifty Ways To Reach Business Prospects Offline</title>
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		<pubDate>Tue, 08 May 2012 11:50:23 +0000</pubDate>
		<dc:creator>Guest Post</dc:creator>
				<category><![CDATA[Small Business Tips]]></category>
		<category><![CDATA[low cost ways to do business offline]]></category>

		<guid isPermaLink="false">http://www.deniseoberry.com/?p=4481</guid>
		<description><![CDATA[Nowadays all the rage is reaching prospects online via your website or blog and social media, however face to face contact is still a no brainer especially in certain industries and niches, which brings us to consider marketing offline for once instead. If you wish to inexpensively promote your small business offline in addition to [...]]]></description>
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		<title>Safeguard Your Gmail From A Hacking Attack</title>
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		<pubDate>Fri, 20 Apr 2012 00:48:16 +0000</pubDate>
		<dc:creator>Denise O'Berry</dc:creator>
				<category><![CDATA[Small Business Tips]]></category>

		<guid isPermaLink="false">http://www.deniseoberry.com/?p=4344</guid>
		<description><![CDATA[If you use gmail, you need to take steps to safeguard your account so you don't get hacked. Your first line of defense is always your password.]]></description>
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		<title>3 Business Trip Tips for Small Business Owners</title>
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		<pubDate>Tue, 17 Apr 2012 13:55:23 +0000</pubDate>
		<dc:creator>Guest Post</dc:creator>
				<category><![CDATA[Small Business Tips]]></category>
		<category><![CDATA[Business Travel]]></category>

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		<description><![CDATA[As the owner of a small business, you probably don’t feel as though you have time to take business trips. Depending on your line of business, however, not traveling could cost you the acquisition of clients that are outside of your geographic area, which could mean less revenue in the end. If you’ve planned a [...]]]></description>
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		<title>Credit Card Processing Tips for Small Businesses</title>
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		<pubDate>Wed, 28 Mar 2012 00:32:01 +0000</pubDate>
		<dc:creator>Guest Post</dc:creator>
				<category><![CDATA[Cash Flow Tips]]></category>
		<category><![CDATA[Small Business Tips]]></category>
		<category><![CDATA[credit card processing]]></category>
		<category><![CDATA[interchange]]></category>
		<category><![CDATA[merchant service quotes]]></category>
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		<category><![CDATA[mobile processing]]></category>
		<category><![CDATA[payment processing]]></category>

		<guid isPermaLink="false">http://www.deniseoberry.com/?p=4337</guid>
		<description><![CDATA[As a small business owner it can be difficult to compete with large competitors, especially when it comes to overhead costs. Whether it is office space or shipping fees, the smaller you are the more per unit you generally have to pay. The good news for small businesses is that when it comes to credit [...]]]></description>
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		<title>Having a Sticky Introduction Will Help You Make a Better Connection</title>
		<link>http://www.deniseoberry.com/having-a-sticky-introduction-will-help-you-make-a-better-connection/</link>
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		<pubDate>Fri, 23 Mar 2012 11:35:00 +0000</pubDate>
		<dc:creator>Denise O'Berry</dc:creator>
				<category><![CDATA[Small Business Tips]]></category>

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		<description><![CDATA[When introducing yourself to a new contact, use as few words as possible to say what you do. Make sure your introduction is short, to the point and not &#8220;all about you.&#8221; You&#8217;ll be much more memorable than if you ramble on and on. And if your new contact wants to know more, let them [...]]]></description>
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		<title>Are You Measuring the Right Thing?</title>
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		<pubDate>Tue, 20 Mar 2012 11:00:28 +0000</pubDate>
		<dc:creator>Denise O'Berry</dc:creator>
				<category><![CDATA[Small Business Tips]]></category>

		<guid isPermaLink="false">http://www.deniseoberry.com/?p=4325</guid>
		<description><![CDATA[Would you consider a marketing tactic a success if it didn&#8217;t ultimately put money in your bank account? Consider this. You place an ad in the newspaper. One thousand people read the ad. And you consider it a success even though no one bought your product or service. Sounds silly, doesn&#8217;t it? Well that&#8217;s exactly [...]]]></description>
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		<title>Are Your Frontline Associates Killing Your Business?</title>
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		<pubDate>Fri, 16 Mar 2012 21:14:48 +0000</pubDate>
		<dc:creator>Denise O'Berry</dc:creator>
				<category><![CDATA[Small Business Tips]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[customer service]]></category>

		<guid isPermaLink="false">http://www.deniseoberry.com/?p=4282</guid>
		<description><![CDATA[You can&#8217;t be everywhere at once. That means you will have to depend on others to serve your customers. And that doesn&#8217;t always work out so great. The customer experience is an important part of generating repeat business. A good experience with your staff means a customer will more than likely return again and again. [...]]]></description>
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		<title>Your Book Is Your Best Business Card</title>
		<link>http://www.deniseoberry.com/your-book-is-your-best-business-card/</link>
		<comments>http://www.deniseoberry.com/your-book-is-your-best-business-card/#comments</comments>
		<pubDate>Mon, 27 Feb 2012 00:15:31 +0000</pubDate>
		<dc:creator>Guest Post</dc:creator>
				<category><![CDATA[Small Business Tips]]></category>
		<category><![CDATA[author]]></category>
		<category><![CDATA[book marketing]]></category>
		<category><![CDATA[career]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[writing]]></category>

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		<description><![CDATA[There is probably no better way to close a sale or get hired to a job than to pull a book out of your briefcase to let the person across the table know you are the expert in the industry. Imagine this scenario. You’re applying for a job as a social media strategist at a [...]]]></description>
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