Do your customers buy from you once then never return again? I have yet to meet a small business owner who doesn’t have the opportunity to get a repeat sale from a customer. But many small business owners look at it differently. If that sounds like you, it’s time to open your eyes to the possibility. It’s a good way to increase your bottom line in a tight economy like we are experiencing today.
There’s some good advice online about customer loyalty programs. Just do a search and you’ll find loads on information. One article I really liked was How To Create a Loyalty Program Your Customers Really Love.
Let’s get this going for your business.
1. Think about how you might be able to create a “loyalty” program for your customers. Just do some brainstorming — get wacky and come up with some ideas that may sound like they are in left field.
2. Then share those ideas with me. I’ll be your sounding board.
3. Up to the challenge? Let’s get started. Oh, and if you already have a loyalty program implemented in your company, feel free to share that too.
- Creating Loyal Customers Can Sustain Your Business
- Three Simple Keys Will Make Your Customers Stick
- Customer Loyalty Means Good Buzz For Your Business
- Business Referrals: It’s Better When They Tell Them
- Make Sure You Focus On The Customer
Disclosure: I love providing tips, tactics and tools to small business owners and entrepreneurs like you who take the time to stop by looking for help. The information I provide on this site is free, but is often supported by external products. Please be aware that some links you click on from this site could result in me being paid a commission. Also know that I will never steer you toward anything I do not believe in. Thank you for your support. :-)
A small business owner since 1996,
December 30th, 2009 at 11:19 pm
Hi Denise,
Just want to let you know there is someone out here who has been reading your blogs (I found you today in the vast wasteland of cyberspace).
I hope you will continue your stick-to-itiveness because what you are doing is of great value to all businesses – I have been in business for 21 years, operating what many consider an outstanding successful business and I am going to start working through some of your tips in order to take our business to the next level.
Judging by the number of businesses opening with great optimism and closing shortly after – there are very few of us operating on much more than a hope and a prayer.
Most of us are stumbling in the dark bumping into problem after problem that can only be solved through blind faith and perserverance – your tips are already lighting my way.
Thank you.
Twitter: deniseoberry
Says:
December 30th, 2009 at 11:32 pm
George –
Thank you so much for your kind message and for taking time to read my blog. I truly enjoy helping other small business owners navigate the slippery slope of business ownership and knowing that it helps makes a world of difference to me. May you have a spectacular year next year. I’m confident small business owners will see better days ahead.