You can’t make all the people happy all the time.
But if you have the perfect customer and you’ve made them unhappy, you want to make sure you at least try your best to make things right.
Look, I know that none of us are perfect. We’re going to make mistakes — I know I’ve made my share. And, when those mistakes make our customers unhappy, that’s not a good thing.
But I’m living proof that you can turn a lemony situation into lemonade.
I had a customer who started out with a less than stellar experience with my company. We turned that situation around and she was a repeat customer for three years.
You can do that too.
Take a quick 3 minutes to watch this video and learn exactly how to do just that.
If you can’t see the video, click here to watch on YouTube ==>> Turn Unhappy Customers Into Raving Fans
Have you had a touchy customer situation you’ve turned around or been on the receiving end of this type of situation? I’d love to hear about it in the comments below.
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